Shipping policy
There are two key factors that will decide when you will receive your items.
1) Shipping Method: Delivery time varies with shipping method. For example: DHL, UPS and Fedex takes 2-7 days while EMS takes 4-10 days.
Carrier Name:Estimated time in transit from China to Europe Tracking Services
2-7 days www.DHl.com
2-6 days www.fedex.com
2-7 days www.ups.com
2-7 days www.tnt.com
4-10 days www.ems.com.cn
Time in transit varies depending on where you're located and where your package is coming from.
If you chooose send from local warehouse. We also support self-pickup or self-delivery, contact leo get details [email protected].
2)Item Processing Time: There are different processing times for different items. Average processing time is 1 to 3 working days; however, this varies with according to the item’s stock status.
2. Do you ship the item to my country?
Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. We suggest you to contact seller and make sure whether items can be shipped to your country using a specific shipping method.
3. Why is the shipping cost on some items so high?
The delivery cost depends on which shipping method you choose, where your delivery destination is and shipping time. For example, the delivery cost can have ten dollars difference between using UPS as opposed to FedEx. We suggest you to choose one that best meets your demands on price and delivery time.
5. If custom duties are incurred, who is responsible?
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country’s custom policies.
6. How can I tell if my items have been shipped or not?
When items shipped out, the order will be filled into folder “Delivered” in your account. You can either click the order number or click “View Detail” to find the track code on the tab “Tracking”. Also, system will send you a system email and inform the shipping details after the shipment. You can track the item delivery status online with the tracking code provided by the seller.
7. What could cause an invalid tracking code?
We also support self-pickup or self-delivery.
1) The shipping company hasn’t updated the recent delivery information to their website.
2) The tracking code was not correct.
3) The parcel has been delivered a long time ago. Some shipping companies will remove the tracking code history.
8. What happens if the tracking number is invalid?
The tracking information normally appears after 1-2 days. If you cannot find a tracking number after a long time or the seller has not responded to your email, you can ask customer service to cancel it
1) Shipping Method: Delivery time varies with shipping method. For example: DHL, UPS and Fedex takes 2-7 days while EMS takes 4-10 days.
Carrier Name:Estimated time in transit from China to Europe Tracking Services
2-7 days www.DHl.com
2-6 days www.fedex.com
2-7 days www.ups.com
2-7 days www.tnt.com
4-10 days www.ems.com.cn
Time in transit varies depending on where you're located and where your package is coming from.
If you chooose send from local warehouse. We also support self-pickup or self-delivery, contact leo get details [email protected].
2)Item Processing Time: There are different processing times for different items. Average processing time is 1 to 3 working days; however, this varies with according to the item’s stock status.
2. Do you ship the item to my country?
Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. We suggest you to contact seller and make sure whether items can be shipped to your country using a specific shipping method.
3. Why is the shipping cost on some items so high?
The delivery cost depends on which shipping method you choose, where your delivery destination is and shipping time. For example, the delivery cost can have ten dollars difference between using UPS as opposed to FedEx. We suggest you to choose one that best meets your demands on price and delivery time.
5. If custom duties are incurred, who is responsible?
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country’s custom policies.
6. How can I tell if my items have been shipped or not?
When items shipped out, the order will be filled into folder “Delivered” in your account. You can either click the order number or click “View Detail” to find the track code on the tab “Tracking”. Also, system will send you a system email and inform the shipping details after the shipment. You can track the item delivery status online with the tracking code provided by the seller.
7. What could cause an invalid tracking code?
We also support self-pickup or self-delivery.
1) The shipping company hasn’t updated the recent delivery information to their website.
2) The tracking code was not correct.
3) The parcel has been delivered a long time ago. Some shipping companies will remove the tracking code history.
8. What happens if the tracking number is invalid?
The tracking information normally appears after 1-2 days. If you cannot find a tracking number after a long time or the seller has not responded to your email, you can ask customer service to cancel it
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